Case Study
A Full Turnaround From Losses to Profitability
The company grew rapidly, doubling revenues from $200M to over $400M and expanding to 700+ employees across multiple countries. Its structure, systems, and technology failed to evolve at the same pace — resulting in loss of control and significant financial losses.
An end-to-end recovery and transformation program, led directly from diagnosis through execution, restored performance and returned the company to sustainable profitability.
The recovery approach included:
Organizational restructuring & leadership realignment
Process reengineering across core operations
Business transformation: systems, monitoring tools, data analytics, CRM
Automation of manual, high-cost workflows
Financial restructuring: costing models, accounting, commercial contracts
Governance model and authority matrix
$10+ million
LOSSES AT START
$600+ million
1,000+ employees
ANNUAL REVENUE POST-TURNAROUND
EMPLOYEES ACROSS COUNTRIES
Key challenge: Leading a complex execution across, including change management top-down for employees, and bottom-up to the Board of Directors.
Best Practice
When 70% of Business Transformations Fail, What Makes Us Different
WHY IT WORKS
Ownership sits with IT/technical teams, not business leadership.
Only the presenting symptom is treated; surrounding factors ignored.
The same generic template is applied to every client, regardless of context.
Strategy and execution sit with different, disconnected teams.
Recommendations are handed over with no oversight of implementation.
COMMON APPROACH
OUR APPROACH
Business issues translated into clear specs for technical teams — ownership with business.
A holistic, 360° view: processes, governance, culture, training, incentives.
Customized solutions built on detailed, in-depth analysis of the organization.
One accountable owner, from diagnosis through delivery, with no handoff.
Direct supervision through execution to confirm the solution is applied as designed.
